Assertiveness Training

This assertiveness course provides the delegates with the underpinning knowledge and skills to be more assertive, both in their personal and professional lives. You will learn how to be assertive as opposed to aggressive, you will learn to deal with difficult situations in an assertive way and most importantly how to say no!

By the end of the course the delegate will have:

• All underpinning knowledge and skills to deal with difficult situations effectively
• Ability to deliver assertive statements effectively
• Strength to say ‘no’ assertively

This assertiveness course requires no pre-course work.

• What is assertiveness
• Benefits of being assertive
• Be assertive in the right situations
• Understand different levels of assertiveness
• Submissive/aggressive behaviours, their definition and body language
• The difference between submissive, aggressive and assertive behaviour
• Own personal communication style
• Be specific, stay relevant and achieve positive outcomes
• Barriers to assertiveness

This course is available as an inhouse course tailored to your organisational aims and objectives, please contact us to discuss your requirements and delegate numbers. (pricing can vary dependant on the size of group)

All prices are excluding VAT, travel is charged with In-house courses at 40p per mile from our head office
Accommodation is required for distances over 100 miles from our head office.

Public Course Availability

Assertiveness Training is available as a public course on the following dates at the venues shown. You can book yourself and other delegates onto any of these courses simply by clicking the Book now buttons.