All courses by category

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Communication Courses

Business Letter Writing Workshop	Presentation Skills Training
Chairing Business Meetings	Report Writing Training
Communication Techniques	Telephone Skills Training
Customer Care / Customer Service Training	Telephone Training
Minute Taking Training

Compliance Courses

CIEH Food Hygiene Level 2	Emergency First Aid - (EFAW) HSE Accredited
CIEH Health & Safety Level 2	Fire Marshall Training
CIEH Health & Safety Level 3	Fire Safety
CIEH Professional Trainers Certificate	First Aid at Work (FAW) - HSE Accredited
DSE Workstation Assessment	IOSH Managing Safely
DSE Workstation Awareness	Paediatric First Aid

Diversity Courses

Cultural Diversity Training	Equality and Diversity Training - (Staff)
Equality and Diversity Training - (Management)	Equality Impact Assessment Training

ESL Courses

EasySteps ESL Business English Programme

Finance & Payroll Courses

Business Plans	Payroll Training - (The Next Step)
Financial Training (for non-financial managers)	Sage Payroll
Payroll Training - (Introduction)	UK Expenses Training

Human Resource Training

Appraisal Training	Interviewing Skills & CV Writing
Conflict Resolution	Performance Discipline and Grievance Training
Employment Law Training	Recruitment & Selection Training
Head Hunting	Stress Management

IT Training

Crystal Reports - Bespoke	Sage Payroll
Crystal Reports - Introduction	Touch Typing Training
Sage Line 50 / Instants Training

Management and Supervisor Training

Accredited Advanced Skill Development - Lvl 4	Project Management - Advanced
Management / Leadership Training - OCN Accredited	Project Management - Introduction
Management Skills Training - 2 day	Supervisor Training
Manager / Supervisor Course - OCN Accredited Level 3

Microsoft Training

Access Training (Advanced Users)	Microsoft Project (New / Intermediate Users)
Access Training (New Users)	Office Upgrade Training from 2003 to 2007 (All Users)
Bespoke Microsoft Training	Outlook Basic Skills (New Users)
Bitesize Microsoft Workshops	PowerPoint Advanced (Advanced Users)
Excel Training - Basic Skills (New Users)	PowerPoint Basic Skills (New Users)
Excel Training - Stage 2 (Intermediate Users)	Word Training - Basic Skills (New Users)
Excel Training - Stage 3 (Advanced Users)	Word Training - Stage 2 (Intermediate Users)
Getting Started with Microsoft Office - (Beginners)	Word Training - Stage 3 (Advanced Users)

Sales & Marketing Courses

Face to Face Sales Training	Strategic Marketing
Introduction to Marketing	Telesales / Cold Calling Training
Key Account Management Training

Skill Development Training

Assertiveness Training	Team Building Training
Influencing and Negotiation Skills	Time Management Training
Mind Mapping	Train the Trainer - Core Skills
Secretary / PA Development Programme	Train the Trainer - Core Skills & Course Development
Secretary and PA Development

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